HDFC Bank Bank Credit Card — Un identified billing in statement & harrassment for payment | |
Dear Sir, Please note that I was holding one Credit Card Bearing No. [protected] vide which we were making transactions & in the month of February'2008 we got a statement from HDFC Bank mentioning some billing of November'2007. After asking from their call centre they have confirmed that this was the billing which was not been billed in earlier statement, whereas we were paying our all the due bills on time prior to february'2008. After asking for the proof slips for the said transactions & lot's of correspondence too, we were been informed that they would be sending the proofs with some charges on the same. We agreed for the same as well but till date they have not send us any proof, but whereas they are harrassing us time to time & some times abusing us for not making the payments. They have already holded my saving bank Account No. [protected] as well with HDFC Bank, 4/8, Roop Nagar Branch, New delhi. Kindly look into the matter as they are harrassing us for demand of payment, which does not belongs to us & also calling at our residence numbers & using very ugly language. Thanks & Regards, Bobby Chadha Was this information helpful? | |
 5 Comments | |
Comments
I totally agree with this kind of behaviour must have been done by HDFC Recovery agencies. They are not upto the satisfactory level for their customers. They usually do these kind of wrong billing & charge to other customers.
Dear Sir
My card no.[protected], gold card holder. Recently I lost my job because of my health conditions.
I was due to your bank. But Now I am not in a position to pay intime to you the statment amount. So please consider my case as a medical/humanitarin grounds and inform the settlement in a resonable way. The settlement amount please inform me as early as possible and also send the settle letter to my email or my address. Your executives are regularly herrasment regarding payment. They are not understand my present situation. Pl do the needful and give me mental relaxation.
Thanking you sir
Phani Kumar
My card no.[protected], gold card holder. Recently I lost my job because of my health conditions.
I was due to your bank. But Now I am not in a position to pay intime to you the statment amount. So please consider my case as a medical/humanitarin grounds and inform the settlement in a resonable way. The settlement amount please inform me as early as possible and also send the settle letter to my email or my address. Your executives are regularly herrasment regarding payment. They are not understand my present situation. Pl do the needful and give me mental relaxation.
Thanking you sir
Phani Kumar
Dear Sir
My card no.[protected], gold card holder. Recently I lost my job because of my health conditions.
I was due to your bank. But Now I am not in a position to pay intime to you the statment amount. So please consider my case as a medical/humanitarin grounds and inform the settlement in a resonable way. The settlement amount please inform me as early as possible and also send the settle letter to my email or my address. Your executives are regularly herrasment regarding payment. They are not understand my present situation. Pl do the needful and give me mental relaxation.
Thanking you sir
Phani Kumar
My card no.[protected], gold card holder. Recently I lost my job because of my health conditions.
I was due to your bank. But Now I am not in a position to pay intime to you the statment amount. So please consider my case as a medical/humanitarin grounds and inform the settlement in a resonable way. The settlement amount please inform me as early as possible and also send the settle letter to my email or my address. Your executives are regularly herrasment regarding payment. They are not understand my present situation. Pl do the needful and give me mental relaxation.
Thanking you sir
Phani Kumar
Dated: 03.10.2010
Sub: Complaint Against HDFC Bank Credit Card Nuisance
Reference : HDFC BANK CREDIT CARD NO: [protected].
Dear Sir,
I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.
On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.
If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.
Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.
Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???
My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???
Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.
Thanks with Regards,
Manas Ray Chaudhury
Bhopal.
NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)
[protected]Mr. Sunil, Mr. Dubey [protected])
NB: In spite of repeated request, the HDFC Credit Card Division were not Co-operating with me. Their actual Intention is bad and how to harass the customer mentally and physically in public place.
Sub: Complaint Against HDFC Bank Credit Card Nuisance
Reference : HDFC BANK CREDIT CARD NO: [protected].
Dear Sir,
I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.
On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.
If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.
Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.
Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???
My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???
Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.
Thanks with Regards,
Manas Ray Chaudhury
Bhopal.
NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)
[protected]Mr. Sunil, Mr. Dubey [protected])
NB: In spite of repeated request, the HDFC Credit Card Division were not Co-operating with me. Their actual Intention is bad and how to harass the customer mentally and physically in public place.
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HDFC Credit Card — Harrassment of its Customer
On numerous request from HDFC sales personel, a credit card was issued to me with a agreed terms that no Service Charge will be imposed on me till one year of its transaction. But It was surprising to receive an statement showing Service Charge within next 15-30 days after issue of the card.Now annoyed on this behaviour of HDFC Credit Card Division, I had decided to terminate my card facility and broken card with all due payments, which comes to Rs.600/- only were paid as directed by them, within time frame.
After some time, telephonic calls for depositing the service charge with cummulative figures were receiving every month which I had gently replied for not relating to all this transaction since I had already cancelled my card. The matter was then stuck for 2 and half year and yesterday again, a call from HDFC Credit Card division for deposit an interest of approx 5000/- is received which clearly shows that the Company does not update their records and the cases are being sources out to collect unvalid funds from its old customers, who have no relation to the card facility etc.
RBI please intervene in such cases.