[Resolved]  HDFC Bank Bank Credit Card — freeze my salary account

Dear Team,


I Rahul Khaneta a customer of HDFC Bank . I am holding a HDFC bank's gold credit card no [protected]. bank issued me this card in 2007 and Its credit limit was rs 30 k . I used this card and i have to pay all my outstanding before my due dates. On behalf of my good credibility your bank increased my credit limit which was 30 k to 50 k. In part few month I had a some personal problems in my family, which made me unable to pay my due amount an time.Some how I deposited rs 5000 in the month of nov 08 and rs 5100 in march 09. Despite this HDFC Bank freeze my salary account without any notice and without my permission.


I am the only person in my family who taking care of all family members. MY father is heart patient and diabetic from last 20 yrs. I managemy father's medicine's expensesas well. my wife and two kids staying with my parents in rajasthan. MY daughter has fallen ill over ther and my father need some money for her treatment. I bring this problem to HDFC consideration but they people asked me to fax copies of my daughter's hospitalization documents. This all is really disturbing me and my family I feeling harassed.I have responsibility of my family on me to run it.


On 28 th of april 09 I spoken to Mr Sameer ([protected]) and Mr Tarun ( [protected] ). They asked me to deposit rs 900 in my credit card account immediately I deposited rs 900 in card account. On the contary HDFC hold my salary account ( [protected] )

since the no one is ready to have conversation with me in this regards. Mr Tarun andMr Sameer Not picked my phone calls. I am trying to speak with HDFC concern people but nobody is responding me . I have been making regular phone calls to hdfc bank since my account is freeze . But no one seems to be interested to help me out in the matter.


I am ready to settle this card and ready to pay my dues in the future, Now kindly release my account and i request HDFC bank not to do any deduction from my salary account at this moment of the time as me and family need financial support.