HDFC Bank Bank / Credit Card — Mental Harrassment

HDFC Bank Bank / Credit Card — Mental Harrassment

S Sachin Udepurkar from Mumbai, Maharashtra

Dear Sir , We would like to bring to your notice that i was holding a credit card of HDFC Bank ( Credit Card No- [protected]) which due to some financial reasons there was a delay in payments of the outstanding in the credit card account . I have been receiving threat calls from HDFC bank from one of the ladies representative namely Miss . Natasha ( NO. [protected]/5300/5100 -) that i need to pay the outstanding of INR 3400 out of the total outstanding of INR 71000/- else i need face dare consequeces like they would be sending goons to kill us and my family members and relatives . I have been assuring her that i would be making the payment a of INR 15000 by coming 1st of January 2010 and the whole payment would be paid of by 01/02/2010 but she was abusive and started screaming . When i asked her to pass on the call to her senior she was not ready to do the same . I am really sorry to say that if this is the way banks treat there customers it would be really difficult for anybody to trust any system as they dont fear anybody and clearly state that the customers are there puppets and can do anything to recover there money . Hope we will be able to get the justice from this as we are very much mentally harrased and i wdont think so that it is such a big thing as you must also be aware that due to global financial crisis deliquencies have increased and when I am assuring that i would be making the payment what is the sense in calling us and threatning us and my old parents , i iwant strict action against the said employee and her senior . I dont whether the name above refefred is the rigth name as people in call centres keep a dummy name to hide there identity . The copy of the said mail has been send to Banking Ombudsman also. Awaiting revert . Thanking You , Yours Truly, Sachin Udepurkar Was this information helpful? No (0) Yes (0)

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guneet ahluwalia

HDFC bank is actually a useless and pathetic bank. they don't have anything called customer service. Beware of HDFC Bank.

rupindersingh

from Mumbai, Maharashtra

HDFC Bank Credit Card — Mental Harrassment by Bank

Breif;
I was using subjected credit card of HDFC bank and due to some unavoidable reason was not able to pay my dues to the card. Against which have done the settlement dated 12/06/08 with Bank in Rs.18750 in 7 EMI's starting 13/06/08. Though i have paid all my outstanding but not in the period mentioned by bank due to bad financial condition of my family. But Bank executives kept on coming & collecting cheques even after the decided last date for paying dues i.e. 07/12/08

Thereafter no one contacted me from Bank side for more than 6 months, but suddenly they deducted Rs.7500/- from my savings a/c no. [protected] with HDFC bank without giving me any notice. When i enquired, they gave me threaten to deduct Rs.30000 more from this a/c. I immediately closed my a/c with them on 12/07/09 with complaint doc no. P2166004 in Sec-16, Faridabad.

6 months later i again got a call from HDFC exec. saying that looking at your card outstanding, we offer you to pay more Rs.1500 to close this card to which i agreed but i asked them to give me NOC against it to which they agreed. But to my utter shock no one responded back, that lady exec left that job from agency hired by HDFC and i was cheated.

Now almost after 1 & half year later my employer have opened my salary a/c with HDFC Bank but again HDFC Bank have deducted Rs.5809/- from my salary a/c no. [protected] without my knowledge & informing my employer where as Bank was having my complete address & contact details. But, irony is that after doing this much cruelty, still Bank is not happy, they have sent a legal letter to me stating that still Rs.30000 outstanding is there on this card

Due to these all incidents me & my family is being harrassed by HDFC bank. I have 4 dependents on me which incudes my ill parents along with wife & a kid. If Bank will keep on deducting money like this then i am not left with any option than seeking justice from Court.

By now, i have paid more than Rs.30000 to bank which is par more than even my principal spent. Request you to please help me in getting out of this trauma being faced by my family.

Thanks & Regards

Rupinder Pal Singh

Faridabad, Haryana