HDFC Bank Bank Credit Card — PUTTING MY SAVINGS ACCOUNT OF HOLD WITHOUT ISSUANCE OF SETTLEMENT LETTER

HDFC Bank Bank Credit Card — PUTTING MY SAVINGS ACCOUNT OF HOLD WITHOUT ISSUANCE OF SETTLEMENT LETTER

V V SENDIL KUMAR from Mumbai, Maharashtra

I hold a credit card from HDFC bank bearing no. [protected]. On 18 Dec 2009 I was given a settlement option to repay my outstanding in 8 equal monthly instalments of Rs. 6477.00. Against this agreement I issued the first instalment cheque from my HDFC account bearing 046415 dated 21/12/09, which got cleared from my account on the same day itself. On 18 Dec 09, I was informed that the settlement letter would reach me in two days. Till date I have not received any letter or intimation from HDFC bank regarding the same. I received a call from HDFC credit cards to issue a post dated cheque for 21 Jan 2010 installment. I reminded them that I have not received the settlement letter till date and requested them to arrange for the same. The credit card has put my savings account on hold for this reason. I have issued cheques and ECS for other reasons from this account. If the cheques or ECS is not honored due to the hold, why must I pay the penalty. Please address this issue on priority and help me to resolve this issue at the earliest and oblige. Was this information helpful? No (0) Yes (0)

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sushil7

from Mohali, Punjab

my name is Sushil Kumar bearing a HDFC credit card[protected]. Due to delaying in payment of hdfc credit card they were put my whole account existing amount put on hold 2 weeks ago. i phoned to customer service desk for the full and final settlement of the credit card payment they told me that aphone call is received with in 24 hours to your mobile number after that your whole amount was released.
But with sorry words i would say they are just harashing me as they have put my whole amount on hold and have not done anything till date and now when ever i am calling them. They just say sir! we are launching your complaint ... again they will phone you back in 24 hours... its such a mess what they are creating every day with me... i am unable to with drawl my money from my account now... as my amount have been putting on hold since 2 weeks .

I am requesting to resolve this issue as soon as possible on very first priority for not any possible delaying anymore by you or by me.

Sushil kumar
[protected]