Hey,
I have a complaint regarding the Credit Card# 2050 I have been getting calls from the bank to pay the settlement amount & I have been asking them to send me the charge slips for the amoutn of transactions I have done. I have already paid them above Rs 14000 for settlement and they are still asking for more and now what they have done the outstanding on the account is Rs. 47000 ( approx) as they say that you have not paid the amount for the last 3 years and no one wants to listen and they are kind of harrasing me and also put my Salary on hold which I got paid from my company. The collection guy calls and starts abusing and does nto want to listen also and he has been insisting pay the entire amount or else we will not release your salary.
I want to know the rules of the banking account and how can someone just put a hold on the salary.Please get me out of this and I am ready to settle the amount. Was this information helpful? |
with deep sorrow want to inform you that, I am your customer since Feb 2008 .
I am holding your credit card no. [protected].
we are not defaulters, but due to urgent requirement(medical ground), we had borrow some amount
from your sideon installment basis. Against that we had pay to much amount (some day's before
we goted sms - [protected], total due amt Rs 52, 537/-). Against that we had transfer Rs. 53000/- through ATM . After that we requested @ call centre, please settele my accout( Regarding 3 months back ur executive called me you had deposit min. amt. that time I requested Please do favour and
settle my account then he told us, just I forwarded your request for settlement for my back office.),
again some other guy's called me and misbehaved(abusing).
Leads me to pay more charges like late payments and over due amount charges on outstanding amount
I have complaint several times on call center, but all my requests goes in vein.
I request you to kindly look in to the matter, following are the irregularities
1. Deliver setteled statements of account(Current Status).
2. Detailed account statement.
Yours sincerely,
Ravindra P Upadhyay