HDFC Bank Bank Credit Card — HDFC Bank Credit Card non forwarding of settlement letter

Address:Mumbai Suburban, Maharashtra

I am holding HDFC Bank Credit Card more than 3 years.As per the oral comunication on phone with Mr.Amit Joshi executive of HDFC -Chandivali Division I had done setllement and made the payment.Every time for issuing chq to HDFC Bank for credit card was confirmed for the pending settlement amount with their representative who comes for collection and he has to call Amit Joshi and confirmed that now x amount is outstanding. So i asked for the letter in writing so he assured me that will receive after making final installement of settlement which was given to me on phone. So I have paid the final figures which they are given me on phone.But till today Havn't received any settlement letter and they started calling for further amount.On attemting their office -chandivali personally they told me that your settlement was postponed and now u have to pay all your dues and started calling & harrasing on phones . I was got BP & problems at office.This is nothing but a pure cheating from HDFC to the customers.
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Dear Mr Joshi,

We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your credit card number, contact and other details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

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