[Resolved]  HDFC Bank Bank Credit Card — Misbehave, Pressurelize, Money Sucker

Address:

West Delhi, Delhi

Hi

Please do something.

1. Misbehavior by Lady Executives – Ms Ritu / Ms Ruby Anand (Naraina Branch).
2. Already had couple of word with Mr. Ravi Joshi.
3. Your Executives always tries to make the situation difficult and in his favor.
4. Mentally pressurelize me.

Examples of words used by your executives:-

“Payment nahi karni hai kya”.
“Payment nahi ki to dekh lena”.
“Tujh Jaisa Kamina Aadmi Nahi Dekha”.
“Customer Care kya kar lega”.
“Jiske pas jana hai chale jao”.

I have all the written proofs in mails and some in recordings.

My account was liened by HDFC bank on 07th March, 2011 due to some outstanding on my credit card. Same was settled on 17th March, 2011 on amount of Rs. 32,715. Debit note was signed by me on full amount. On 18th March, 2011 they debit my account by Rs. 23,364. I told Ms Ruby that I signed debit note of full amount then why you debit only Rs. 23,364 and told me that your settlement is null and void. Again they told me to resettle the account.

Also said that Consumer Complaint karne se kuch nahi hoga or customer care main complaint karke kya hoga. Paisa to hun nikal hi lenge

Debit note was signed only on my demand. Mr. Rahul Sharma want to debit the settlement amount from my account without any debit note or my signing authority.

They want to debit the amount from my saving account without any debit note and my signing authority.

I need a settlement letter on Rs. 23,364 to avoid any difficulty in future.