[Resolved]  HDFC Bank Bank / Credit Card — False Implication

Address:

Gautam Buddha Nagar, Uttar Pradesh

This is in reference to the mail dated 01/06/2010 that i recieved; referring to some HDFC card no. - [protected]. The mail was addressed to me; falsely accusing me of the failure/refusal to clear an outstanding amount of 107935.46/-
I was flabbergasted to see such an allegation; not even remotely related to me. I have never held an HDFC Credit Card in my lifetime. Your false accusation and charges have put my life into a personal and professional turmoil. I have been unable to perform my daily chores systematically because of the mental trauma I’ve been put through by your incorrect identification. You have sent out a legal notice to the wrong person without even checking through your records.
To my utter surprise; I have been put through such a mental ordeal; by a reputed firm like yours. The mistake of your operations and credit appraisal team is now being borne by me. This false assertion has been haunting me since the day I’ve received this notice and has taken a toll on my normal life.
I’ve got down to some self research, (wasting my valuable time and resources), and established that this account belongs to a person whose only semblance to me is his name. His phone no. and address were given to me by your help desk as follows (Mohan Gardens-Shadara, mob no: If only your most competent team had been more vigilant it would have saved me some trouble.
Kindly take note of this complaint and take back your charges with immediate effect lest I be forced to take legal recourse.