[Resolved]  HDFC Bank Bank Credit Card — threatening and abusive language from collection department

Address:

Ranchi, Jharkhand

I am using hdfc bank credit card for more than 4 yrs and used to make payments on regular basis as per the statement sent to me. now for last one year i am not getting the statement from the bank. same things i communicated with the branch office but again i am not getting the statement on time. this is crating problem for me to make the payment on time. inspite of any statement received i made payments regular basis for 10 months but for last one month i am not making any payment. i am seeking for full and final settlement.now i am getting threatning from the collection agencies.they are using abusive language and harassing me mentaly.