HDFC Bank Bank Credit Card — Unauthorized transaction on hdfc visa CC complaint, kolkata

Address:

North 24 Parganas, West Bengal

I have noticed unauthorized transaction in my hdfc gold visa CC statement on 27th august 2012 of rs 575/- For *grameenfoun which I DID not order & I have not received any sms alert for the same. I called up customer care, blocked the card & reissue a new card. But again within 10 days another unauthorized transaction of rs4500 (usd79.95) occurred in the name of grc*proactiv solution this time which again I DID not order. This time also I DID not get any alert. I called up hdfc card dept. And blocked the card again. Also filled up their dispute resolution form. It's a fraud and it is very much mentally stressful and scaring using hdfc card further. Hdfc card division should immediately investigate it & take strict action so that it would not happen further.