[Resolved]  HDFC Bank Bank Credit Card — UNUSED PAYMENT DEBITED ON MY CREDIT CARD ACCOUNT

Address:

Maharashtra

I MR. HANMANT A. PATIL RESIDENT OF C 1: 4 : 02 JALKIRAN SOC., SECT. NO. 18, NERUL, NAVI MUMBAI-700406. HAVING HDFC BANK CREDIT CARD NO. [protected].( OLD CARD NO. [protected])
I AM LODGING COMPLAINT AGAINST HDFC BANK CREDIT CARD DEP.HAVE DEBITED UNUSED PURCHASE.
I RECEIVED SMS ON MY MOBILE AS FOLLOWS:-
1) THANK YOU FOR USING YOUR HDFC BANKCREDIT CARD ENDING 7473 FOR T RS. 25000.00IN ETSAFE POS D AT NETSAFE ON 2011.12.15: 16.01.21.
2) THANK YOU FOR USING YOUR HDFC BANK CREDIT CARD ENDING 7473 FOR RS. 1876.00IN ESTSAFE POSD AT NETSAFEON 2011.12.15 : 16.10.56'
3) THANK YOU FOR USING YOUR HDFC BANK CREDIT CARD ENDING 7473 FOR RS.2000.00IN ESTAFEPOSD AT NETSAFE ON 2011.12.15: 16.12.12

WHEN I RECEIVED SMS FOR ABOVE TRANSACTION, I WAS TRAVELLING., IMMEDIATLY I GIVEN COMPLAINT TO CUSTOMERCARE THAT IS REFERANCE NO. [protected].

PL. NOTE THAT I RECEIVED STETEMENTOF DEC. 2011 BILL AS FOLLOWS FOR ABOVE TRANSACTION
DATE MARCHANT NAME BILL AMOUNT SMS RECEIVED AMOUNT
15.12.2011 SFLOWERS SERVICE 24178.28 25000.00
15.12.2011 KASSIR RU TICKET 13896.59 15000.00
3rd SMS AMOUNT NOT BILLED ON AC.
PL. NOTE THAT I HAVE RECEIVED BY SMS TRANSACTION AMOUNT AND BILLED AMOUNT DIFFERENCE.
I HAVE ALSO SENT DISPUTE LETTER THEN I RECEIVED LETEER DATE 04.02.2012, MENTIONED AS , WE UNDERSTAND FROM OUR RECORDS THAT YOU HAVE CREATED NETSAFE CARD FOR 2000.00 ON15.12.2011. HOWEVRE, WE OBSERVE FROM OUR RECORDS THAT SAID NETSAFE CARD HAS NOT UTILIZED HENCE THE SAME HAS NOT BILLED TO YOUR CARD ACCOUNT.
I GIVEN POLICE COMPLAINT TO CYBER CELL CRIME BR NAVI MUMBAI,
I HAVE LODGE COMPLAINT TO CUSTOMER CARE TILL DATE NO ACTION HAS BEEN TAKEN AND EVERY CHARGING PRINCIPAL AMOUNT AND INTEREST .
PL. HELP ME TO REVERSE EN TIER AMOUNT AND INTEREST.
THANKING YOU, I AM WAITING YOUR REPLY.
REGARDS,
HANMANT A. PATIL
[protected]
MAIL ID: [protected]@hotmail.com