[Resolved] HDFC Bank Bank Limited — Illegal charges and penalty | |
Dear Sir, There has been a repeated illegal and disproportionate charges leved by hdfc bank, West Marredpally, Secunderabad. I had given a letter for closure one of my account no.[protected] more than a year back and opened another account with Rs.25000 minimum balance. It took the bank more than a year to close the abovementioned account despite repeated visits to the bank. In the meanwhile the bank charged around Rs.800 plus service tax and cess, for not maintaining quarterly balance, which, the manager said would reverted back. Eventually the manager resigned and my money was lost. Further with the new account [protected], although I had Rs.25000 in fixed deposits, the bank charged me a penalty of Rs.1000 plus taxes etc. On questioning thay said that I should maintain Rs.50000 in FD in order not to face any penalty. Recently, I had called the HDFC phone banking and requested a pin for my wife's debit card. They took the request and said they would charge Rs.25 or 50 for the same. It was agreed. The pin arrived and the statement arrived six charges of Rs.50 amounting to Rs.300. When questioned through the phone banking, I was told that we had called the phone banking 6 times and the charges were levied because my balance was low in the account. What has phone banking has got to do with balance in the account and such charges inappropriate and unauthorised. I would like the bank to prove if such rules exist in the bank. I dont remember calling the phone banking number six times for the same request but theer are chances that the call might have got disconnected. I would call this DAY LIGHT ROBBERY by HDFC and would like all the charges reverted back. Kuberan Thondaiman Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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HDFC Bank — Illegal seizing of FD
I opened an acccount with HDFC Bank in June 2007 bearing [protected] and at the same also opened a FD of Rs one Lakh which was interlinked with this account. They gave me an Credit card which had led to a misery of all sorts for me. Despite paying regularly all the dues they showed me that I owed 60, 860/- on 23/11/09. Without any complaints i accepted the fact and told that they can adjust this amount against my FD and even applied for the closure of the FD on 23/11/09. But all problems started since then and i am being made to run from pil;lar to posts. The credit card dept have been using abusive and foul languages with me and with my parents who are beyond 80 years of age. This is what you call a service from you. I am not beggging from you but requesting you to appropruiate the amount and give me the balance which is purely legal. But despite giving an application on 23/11/09 they are dilly dallying and extending and till todate i.e 26/11/09 there is no respite. Within three days the amount increased to 64,360/- and I even said okay adjust it and give me back my money. But again the same game. They are still to appropriate within the same Bank and comes the lame excuses that the collectgion dept are not heeding to our requests. How you can seize a customers FD without any valid rules? What is the time frame to disburse a customers FD? Why will anyone go for a FD with your bank if this is your attitude? Does it also mean that you people are interested in looting peoples money even if they volunteered to pay up. What is this banking. I am pained to say that you are not even close to Nationalised banks in terms of service. I would like to request everyone to just remain away from such instituions who doesnt have an heart for its customers. and why should banks should exist? If this is the plight of a person who has enough funds against their name in the bank and the banks still uses foul and abusive languages, what would be the plight of an ordinary individual. Stop all this advertisements of consumer friendly and give good lessons to the staff how to perform. Or else automatically, your bank will find itself in red very soon...