SUB : Regarding Falsification Of Rate Of Interest for my Personal Loan by HDFC representative (PL NO : XXXXXX13)
One of the HDFC representatives named Gauthami (used to call from this number[protected] promised the rate of interest of 14.5 % for my pre approved personal loan and she collected the documents from my office (IBM India Private Limited, EGL, D Block) with the help of another collection agent guy.
Later I came to know that the loan amount credited at the rate 15.5 % which I do not wanted from HDFC.
In every calls I clearly mentioned that I DONT WANT LOAN IF THE RATE OF INTEREST IS GREATER THAN 14 BECAUSE AXIS BANK OFFERED ME FOR 14 % as I am an IBM employee. She told " First you give all the documents and we will approve for 14 percent" Hence I gave all documents.
I am a savings MAX account holder maintaining a strict balance of 25K (A/C No: XXXXXX0005366) for the past one year. Hence never expected such kind of cheating from HDFC.
I need a resolution for this problem. I went to Indiranagar CMH road Personal loan section, They gave another Nagendra Prasad's Number, Nobody knows who initiated this loan or who collected this documents for loan approval, I wonder... :-( such a bad service and never expected from HDFC to a sincere customer.
I called[protected] and no one is willing to help me. Was this information helpful? |