HDFC Bank Bank Personal Loans — HDFC Personal loan | |||
Hi, I am a HDFC bank personnel loan customer. I paid 12 EMIs. Unfortunately, my last month EMI got delayed for 10 days. The bank executives called my old company employees and colleagues and told them I am not making the EMI payment of the HDFC bank I resigned from the company 2 years back and i dont have much contact with that people. I had given my home landline number. instead of calling my old colleagues they should have called in my home number right? However they charged me 450 rs for NEFT bounce and 12% as late penalty charges. Can I take any action against the bank for making black mark on my name? Thanks Was this information helpful? | |||
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At the outset, please accept our apologies for the phone calls. If you write to us at the id [protected]@hdfcbank.com with your updated contact details, we will ensure our records are also updated and all future calls are directed to the numbers shared with us. If you would also like a clarification on the charges on your loan account, please do include your account number in the email, and we will be happy to offer an explanation. Please mention the id TTU[protected] in the subject line of your email.
Regards, Customer Assistance, HDFC Bank