HDFC Bank — Non rec'd. of atm pin card no.

as my atm card pin no. was sent from lucknow, dated 17/12/2008, and it's docket no. is[protected], towards HDFC bank, Branch haridwar, has not recd yet, at the office of Overnight Express at haridwar for enquiry, they says that they are very busy, i m very disappointed by listening their answer,
plz help me
thnx

Arjun Katariya Address
Siddhi Plast India
E-46, haridwar Inds. Area,
Haridwar, Uttrakhand.
Mob. No. [protected]