HDFC Bank — Acct Stmt Shows Money Debited But Its Not Happend

Hi,
Further to my SB AC ending 9270, on[protected] at 6.20 - 6.30 went to HDFC ATM at K H Road made a transaction to withdraw Rs 5000 but the transaction decliend & tried 2ed transaction again but i got the replay stateing Low balence, But immidiatly after 10 mins got the SMS from bank stateing amount has been debited but have not recieved the same, Hence i spoke to Phone banking executive by Name Ms Jyothi Reference No[protected] she confirmed me that transaction has happened but due to some technicle problem payment has not been done & wil take 2 working days to get it credited back to AC, But i had some serious comittment with the same amount but failed to stand on my comittment which has resulted an embrassing situation & lost my trust for not been able to fulfil my comittment & also have caused mental stress for no fault of mine, Since i would kindly requset u to let me know how would you help me to solve all my above problems for no fault of mine.