[Resolved]  HDFC Bank — Abusive language used by HDFC Collection Department

For me HDFC sets standards but lately they have disappointed me. I don't appreciate the collection department calling my house and using abusive language with my folks. The tele-callers even girls use
abusive language; are these the ethics downloaded into them? If my cell is not reachable they can mail me as you did this time, I didn't expect this kind of behavior from HDFC. I have updated them with my
temporary Bhubaneshwar no.; also I'll update them once I get my post-paid connection. By next week both my Delhi & Bhubaneshwar no. will be reachable.

I've been associated with HDFC for a very long time at least 4 year; I have 1 savings account and a personal loan running. They have all my necessary details, I fail to understand that they can't even judge who's a fraud? Believe me I'm not running away with the money.

I apologize for not paying my account regularly, as I was not working for the last 6 months. Before that I paid my account regularly. I explained the same thing to the collection department but it seems they don't understand. They just know how to nag people and screw one's happiness; I think they don't believe in HUMANITY. I've just joined IL&FS ETS division a month back, and due to my official project I'm in Bhubaneshwar, Orissa for the next 6 months. Slowly & eventually I'll pay off my account and close it.

I don't know where to go and complain, I don't know how should i go about it. I also replied to the lady who mailed me from HDFC. I don't know whether it will help or not.

Thanks & regards,

Stephen Geevarghese
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC Credit Card — abusive language used by collection department

SIR

i m having a credit card o[censored]r bank bearing no [protected] i m paying monthly minimum amount due to executive send by bank every month last month i didnt pay any amount to ur bank . ur collection department calls me & use abusive language with me every day, in that case i m sorry to pay any o[censored]r dues & i will lodge complaint against bank & ms NIDHI who calls me frm[protected] & use abusive language i hav payed interest more than i hav spend on my c.card
plz regard this complaint seriously
rajinder sharma
[protected]
Dear Sir,

We are residing at No.6/78, First Floor, Brindavan Street, West Mambalam, Chennai 600 033

We are using bore water for all purpose except drinking & cooking.
The Water is coming smell & dirty,
We have complined to House owner, but not taking any action, The Water tank has not been cleaned for past 4 months.

We are forced to use this water.
Kindly advice what to do,

Thanking You,

Yours fatihfuuly,

N.SRENIVASARAO.
Hi All,

I have a credit card of HDFC bank and was paying the money on regular basis. This time I did not pay on time and they called up my mother and gave a threaten to her. She got tensed and called me to explain everything.

I got pissed off with this behavior. When a lady from HDFC called me I told her that I am in office and wont be able to talk to you, she denied and started calling me again and again. I was in the meeting that time and when I switched off my cell she called my mother..

First and Important thing Customer/Collection department are not supposed to call any of the employee during working hours.. I am going to close my card facility.
Hi,

This is Dinesh. I took a credit card of HDFC before 5 years. I had a payment due for 2 months. I received a call in month of october who was using abusive language very badly. His name was Mohammed. He called from the number [protected]. When i called to HDFC they said the collection is a complete different department which they dont keep records. The lady i spoke she took a complaint and gave me a complaint number which was [protected]. But no action was taken.

Today on 19th november i was in office and the person name RAVI called from the same number on my landline at my home and started using abusive language with my parents. The time when i took the card the language which was used by these people was completely different. I am very disatisfied with HDFC and would recommend the people who are reading this, would never go for this bank.
For me HDFC sets standards but lately they have disappointed me. I don't appreciate the collection department calling to and using abusive language
since i am using comapny no. which the person was using earlier

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