[Resolved] HDFC Bank — Unable to use International Debit card in US

[Resolved] HDFC Bank — Unable to use International Debit card in US

C Complainant9849824

I tried to use my HDFC International debit card in US, but unable to do it after many e-mail interactions with bank. I'm not happy with the service the bank provided to me instead they told me that there's something wrong with my card but I got that new card in the first week of Jan'09 and I could view the bal in my account but couldnt take out cash from Bank of America ATM in US. I would like to highlight this to everybody to make sure that nobody will suffer as I did. If HDFC gives you International debit card then ask them if you can really use it internationally or its just in printed format. Roopali Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

leone simon

Hi Roopali,

I am in need of help.

I am currently using my HDFC Easyshop Internationa Debit Card here in the US.

I have been swiping it for grocery shopping & luncheons until recently when my friend told me to check the conversion fees & other related it attracts for every transaction.

I am unable to login into my NetBanking bcos of an expired pass. I am curious to know if you have any idea on the surcharge structure for this.

Also, I might withdraw $500 from one of the ATM's here in US. How much would i be charged?

thanks in advance.

Regards,
Leone

Susheel

I agrre with Roopali. I am having the same problem with HDFC Debit cards...they are not working when used on ATMs in US. I have been following up with HDFC Bank for about an year without any results. Please send your complaint to HDFC and maybe they will act if they realize that problem is widerspread across many NRI customers.
Thanks,

Susheel