[Resolved]  HDFC Bank — Car Loans

Recently I submitted all my documents to a HDFC agent (HDFC Bank Lakdi Ka Pul Branch). I submitted all the documents including BSNL Phone Bill and Electricity Bill of my own house (registered on father's name). I just asked for 50 percent of loan for Fiat Palio Sports model. I am working as a project manager and earn pretty decent income. Later, after three days of waiting period I get a call saying that my address was not verified. When I asked the reason, they told me that even though my father had authenticated, the watchman of the building had told the guy who came for verification that I come to home on and off and maybe having another home. Incidentally on the same day I had gone to stay at my brother's place who is also located in Hyderabad. So, now I am being asked to submit the documents of my brother's residence as well. I got so irritated that I have cancelled my application and going for a Public Bank. I do not understand the quality of the verification process. A watchman is better qualified that my father (advocate in High court) to give the details about me. I recently read an article, that HDFC was complaining about SBI on trying to woo the customers by setting the home loans at 8%. If this is the kind of service that HDFC is providing then frankly, I don't think they need to woo the customers, everybody will prefer SBI over HDFC. I have understood my mistake in applying for HDFC when lot of public banks are willing to lend and would also suggest others not to commit the same mistake of going to private banks. You will end up being screwed and wasting time.
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Aug 14, 2020
Complaint marked as Resolved 
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