[Resolved]  HDFC Bank — credit card settlement irregularities

to hdfc bank
credit card division
lucknow

dear sir
i have got your gold credit card threeyers back and always made the payment regularly, last month i have gone to your cridit card division for final settelmnt mr vineet is there, mr kabir is looking my case and mr vinod was the man to whom i deliver the post dated cheques .
we have mutually agreed for the payment rs 36000 in 4 equal instal ment and agaist that i have given rs 9000 as 1 instalment and rest three pdc to mr vinod but when my settlemnt ltter came to me it was in 5 balance instalments whwreevr i have given cheques for bal 3 instalments i have instructed to mr vino that pls bring another letter he promised me to do so but he never come back mr kabir keeps on talking like a sales person that yes you will gwt revise letter soon .
but now to day i have recd monthly statemt showing all dues and rs 9000 as normal monthly payment whereas i have setteled down the case by giving pdc
pls look after the case and arrange my settlement letter on the previos conditions other wise ia have make stop payment of the pdc given and file harrasement case because iam getting very panic for the last one month.no one is coperating spl mr kabir.
thanks and regards
manish pant
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

SIR,
WE ARE HOLDING YOUR TERMINAL NO 41012330 OF HDFCBANK, AND I AM SORRY TO INFORM YOU THAT WITHOUT INTIMATION A SUM OF RS. 30000/- HAS BEEN DEDUCTED BY YOU.

THE COMPLAINT WAS GIVEN YOU IN WRITING ON[protected] ATTACHING ALL THE RELEVENT DOCUMENTS BUT TILL THIS DATE IT HAS NOT BEEN RELEASED.

THE CUSOMER FROM USA HAD PURCHASED A WOODEN TABLE FROM OUR STORE WORTH RS. 30000 THR CREDIT CARD NO XXX 8454 ON 28 FEB 2009. THE SHIPMENT WAS RELEASED BY HIM AND THE DECLARATION WAS GIVEN TO YOU.

ALL THE ABOVE FACTS ARE AVAILABLE TO YOUR MANAGER MR KINJUL SHARMA MOB [protected] BUT HE IS NOT CAPABLE TO HANDLE THE MATTER.

I THEREFORE REQUEST YOU TO REVERSE THE AMOUNT OF RS. 30000 AT THE EARLIEST.
PLEASE NOTE THAT MY COMPANY HAS GIVEN YOU A BUISNESS OF MASTER /VISA CARD MORE THAN 1.5 CRORES DURING THE YEAR 2008-09. I HAVE STOPPED YOUR EDC MACHINE TILL THE MATTER IS OVER.

THANKING YOU
PADMA JEWELS PVT LTD
PC JAIN DIRECTOR

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