[Resolved] HDFC Bank — Harrasment by collection people

[Resolved] HDFC Bank — Harrasment by collection people

N Nandita Dwivedi from Mumbai, Maharashtra

This is a major concern, this Bank people are calling me very often with a number which is[protected], but no one talks on ohone and if i disconnect the line they keep on calling for more than 50 times in an hour. Today someone had visited my home in afternoon and made my mother in law speak to Aparna on #[protected] who had abused my mother in law resulting her in unconscious stage. When i called on that # someone else had again spoke to me very rudely. I was making my payments which is minimum amount due on time. But my amount was getting increased day by day. I informed bank guys about the same but they said they don't know. then i informed them to find out and let me know about the same but they didn't reverted back to me. So i stopped the payments and they started harassing me and now my Family. Please reply to this e mail else i will commit suicide. I will wait for the response till Wednesday. Else Bank People will be responsible for my Suicide.. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

from Chennai, Tamil Nadu

Even i received calls from this number. They are asking me to pay a loan on credit card which i have not taken. Hdfc has not done verification in a proper way.

HERAKAR SANTOSH KUMAR

from Kolkata, West Bengal

Dear Concern,

As I am a credit card holder of HDFC bank due to financial problem I was unable to pay this month you can check the past record, when your collection team spoken I have told them to wait for 4 to 5 days for the payment but they started arguing with me I have tried to convince them but still they started speaking vulgarly then also I have kept my self cool and at last I have cut the call. Then after they started calling at residence and spoken vulgarly with the family members (i.e. Spouse and Father) a human being from a good family will never keep quite for such kind of language but still I kept my cool because it is my mistake but today morning the way they spoken to my father literally I have lost my cool and taken a decision and called to the call center they told I will get a apology call but I did not get any call so I have given a written complaint if still this calls are not stopped then I will go to the consumer court then we will decide there.

thanking u
santosh h
[protected]