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I suggest you to go to consumer court and get the justice. These banks are nothing but a "baniya shop" now a days.
Dear Helpdesk,
My husband was also using the HDFC credit card but we had already done the settlement . But during the settlement some executive had told me that we had got the approval of paying the amount in 3 installment but when i got the approval letter on my hand i was written in 1 intallment and when i called that person verfying the same he told me that madam its manually written i will do one thing i will change it and it was being changed by the person who had came to collect cheque.But after all my said amount was paid suddenly we came to know that some amt had been blocked by credit card department of my hdfc bank ac stating that credit card payment is due. When i called hdfc credit card they are saying that manual written is not valid . so my settlement is void.But i want to know that i payment mode was also written manually.
Tell me where is my fault?and who is responsible for this?
My husband was also using the HDFC credit card but we had already done the settlement . But during the settlement some executive had told me that we had got the approval of paying the amount in 3 installment but when i got the approval letter on my hand i was written in 1 intallment and when i called that person verfying the same he told me that madam its manually written i will do one thing i will change it and it was being changed by the person who had came to collect cheque.But after all my said amount was paid suddenly we came to know that some amt had been blocked by credit card department of my hdfc bank ac stating that credit card payment is due. When i called hdfc credit card they are saying that manual written is not valid . so my settlement is void.But i want to know that i payment mode was also written manually.
Tell me where is my fault?and who is responsible for this?
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With deep regret I bounded to address my issue to your greivance redressal forum which is very famous now a days. Actually I had an hdfc bank credit card in a very long back. And due to the recent economic down turn I lost my job in 2007 and I became a defaulter to pay my dues against to that card. Then when I got job in Dec'08, I opted for the settlement against my outstanding. Intial amount as token money I paid in cash and balance amount I given pdc cheques on EMI basis. Now all the chques got cleared without any problems. And those are reflecting as cleared in my bank statement.
Now two months back I joined in different company who had opened my salary account in HDFC Bank. First month I got my salary without any problem but in second month i.e. in Dec'09, this credit card dept. has blocked my salary account which is no where related with this credit card with out intimating me.
Now being a family person I am not able to meet my family commitments. And I contacted so many times through customer care people but no body showing any interest to get my money back. Not only that they are started abusing after receiving my calls.
Now I am putting this infor to your famous forum to get rid out of this.
Please publish this crisis to every where so that other people can be alerted enough.
Regards,
Rajib Chatterjee
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