[Resolved]  HDFC Bank — credit card fines

sir,
iam using hdfc credit card from march 2008, and i have lost my card in November 2008 and i have not received another the card since then and with repeated requests they were not sending the statement to my residence, but collection department will call me only after the due date and harass me for the payment and after the payment they promise me with the statement and card will be issued at earliest but they have not done so till now, but as i refused the payment for last two months and asked for the settlement of card, they told me i have got settlement for Rs-19780 for 8 emi's when i asked for statement they refused and blocked my saving account with amount of RS-24000.AS i tried calling them several times they are not willing to respond to my grievance, iam worried as i have loan to be cleared every month and they put unbearable fines.
Sir, please help me, as these people are really inhuman

thanking you
S.Rajendra prasad