HDFC Bank — Uncleared Charges

HDFC Bank — Uncleared Charges

S Sri Kant Pandey from Sikar, Rajasthan

To, The Manager Credit Card Division HDFC Bank Credit Card No.[protected] This may kindly be noted that it was fixed by your esteemed bank that I should repay the drawn credit by Rs.1650/= per month where as I normally paid @ Rs.1800/= per month. It is also fact that in some months I repaid @ Rs.1000/= instead of Rs.1800/=. In the mean time I received a phone call from your credit card division that I should repay @ Rs.1650/= where as I repaid @ Rs.1800/=. Instead I received your credit card statement that I have to repay Rs.4132 instantly in which ‘Late Fee’ etc. have been leaved. The copy of your statement is being sent here with. Now my plea is when one of your customer is repaying the credit properly at that why does your concerned department misleads and after being misguided you charge penalties. So, kindly remove all those unwanted charges and send me proper payment advice. Yours truly, Shree Kant Pandey [protected] Was this information helpful? No (0) Yes (0)

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vishal dablani

from Bhopal, Madhya Pradesh

uncleared charges
To,
The Manager
Credit Card Division
HDFC Bank

Sir
My self vishal dablani, I have received a call from you credit credit card customer care from Mumbai, there was some of your agent miss baby was calling to me, the no was [protected] the call came from, agent baby told me that your bank is offering me a credit card free of charge for life time. So I asked there is no any charges to maintain this credit card, she told me that this is a free of charge, so I told ok, she told me to accept this offer, I said ok, she send one of your bank employee to my office to collect my document to complete the requirement, I again asked from your employee there is any charges to maintain this card annually, he told me no, so he gave me some foam to sighn, because of my busy schedule in my office I did not read carefully this foam and I sighend on it to be faith on your employee because she told me there is no any charge to maintain card annually, but after sighning this document I asked to your agent that why are the charges has shown on the foam., he told me that this is a old foam, do not worry thre is no charge annually to mantian this he told me, but I told him to give me one of copy of this foam to me, I will read carefully to reach to home, when I red it in home, I was shocked to raed that there is a charge has been mentioned on terms and condition, so I called again Mumbai customer care executive baby, I asked again that I do not want to pay charges
For credit card annually, she again give me assurety that do not worry this is free of charge for life time, I told her to cancel this card if there is charge to maintain annually, she told no there is no charge.

So this is my request to you is there is any charges to maintain this card please cancel it. Ido not want to pay annual charges, and without asking how are you applying me for tatenium card which charge is annually near abt 4000 rs, I do not want to accept this charge, and plz do not make false commitment. And take step against my complain.

If there is any charges to maintain this card so please stop this card making process .it is not came to me yet, it is on processing in your Mumbai office.
If there is no any charges for it to maintain it annually fees give this information to me by written to my mail id or my home address documented by you which I mentioned, or if not so please do not provide me this card please cancel the process.

Thanks

Yours truly parmanent address
Vishal dablani c/o rajesh mulani
Employee of 482 usha nagar ext,
Synergy education int. pvt. Ltd indore mp
Trvadi chamber
Maharani road
Indore mp