[Resolved]  HDFC Bank — Mental harassment & bad reputation

Dear Sir

I am a holder of saving bank account in HDFC Bank ltd and I hold a credit card of the same bank. Without any intimation or information to me, bank transferred my saving bank money to credit card outstanding, which was kept for my monthly installments of loans. Even the credit card people are harrasing me for non making payment of my outstanding which is more than my expenses amount after making payments of all my expenses dues.
I have talked to credit card people several times even visited to their office at chandivali but not a single person was ready to meet me.
Now the bank is not responding properly and credit card department is writing mails to me regarding the hidden policies of bank regarding credit card payments.

Regards

Abhay
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

You can approach DISHA to sort out your payment situation with the bank. DISHA is a NGO floated by the banks and they talk to the banks on your behalf if you have a genuine pay back problem and the banks typically give you an EMI plan to sort out the situation:

http://dishafc.org/aboutus.html

Regards
Sudeep
Dear Sir,

I am also facing the same type of problem with the said bank . am a holder of saving bank account in HDFC Bank ltd and I hold a credit card of the same bank. Without any intimation or information to me, bank transferred my saving bank money to credit card outstanding, Even the credit card people are harrasing me for non making payment of my outstanding which is not at all correct .

As I have settled this my car payment with them on phone, and as per their advise i paid the half of my dues ason date march .2008 and was suppose to pay the balance 50% of the dues to clear all my dues in April 2008 after receiving the full and final setlement letter per mail as advise by the credit card staff named Sahil . Ever since i did my firsty payment have talked to credit card people several times even visited to their office at Rajauri garden but not a single person was ready to meet me and even told me that ther is no such person by the Name of Sahil . Hence i failed to pay the Balance amount and now again HDFC has held my saving banl account where my monthly salary is credited.

Now the bank is not responding properly and credit card department is only trying to pass on with the 15 days of the said time tranfer all my salary amount to the Credit card payment .

I am really in a bad state of mind and really do not know what to do, as all my efforts talking to HDFC Credit card and SAving bank people is of no help .

Regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information