[Resolved]  HDFC Bank — Abusive language on phone by bank person

This is a complaint against misbehaviour and use of abusive language by one of HDFC bank person after making a call offering credit card / insurance deals.

When I politely rejected the offer the bank person started using abusive language on phone. This is a serious case of misbehaviour against a bank customer specially female customer.

Person's name: Akaash
Phone number: [protected]
Bank: HDFC Indiranagar Branch, Bangalore

When I immediately called bank customer care and reported the issue and asked for some bank authority phone number to whom I could raise the complaint ....they didnot provide any number.

I want to escalate this issue to the appropriate authority so that action is taken against the bank person involved here.

I hope as a reputed bank ylike HDFC is going to respect the customer and such bank employees using abusive language for no reason would be appropriately punished.

Thanks,
Subhadra Sarkar