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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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The Manager
HDFC Credit Card Division
Ref:- Credit Card No. [protected]
Sub:- Regarding Wrong Presentation of Cheque/Payment
Sir/Madam,
With reference to above said credit card number I want to inform your goodself that I got my credit card bill for the month of Oct.2009. In this bill on 03.10.2009 you had credited my a/c by Rs.1043/- and same day debited Rs.1043/- and imposed Rs.330.90 for payment return fee. Yet I had not given that cheque.
After seeing that bill I called at customer care and asked about that payment and they told me that I had given a cheque no.507885 of rs. 1043/- of HDFC Bank Ltd. I was shocked to hear that cheque number because that cheque I was dropped in drop box of HDFC bank Credit card tow years back (i.e.on 2.10.2007) against my bill of August 2007 and which were misplaced at your end at that time and then I called customer care. They advised be to drop another cheque. Hence I drop other cheque with Oct2007 month bill.
I don’t know how a bank can present a two year back cheque in current date. It is just like cheating with customer. Even I closed my HDFC bank Saving a/c on 18/03/2009 and remaining all cheques were destroyed by your bank representative before close of this a/c. As this a/c were closed so that abovesaid cheque were not cleared. This is not a matter of Rs.[protected] amount but it’s a serious offence to present a two year old cheque in current date.
Please look into the matter at the earliest and clarify me how this can happen by a reputed bank with its customers.
Thanking You.
Yours Truly,
(Shamit Goel)
H.No.-440, Sector-7B
Faridabad
Haryana
Mob:-[protected]