Dear Sir
My credit Card was charged with out my authorization for Rs.18780.06 in November 2008. When I received my statement I registered a complaint at HDFC bank that I haven't given any authorization to charge my card for the said amount. I also got a letter from the hotel mentioning that they have wrongly charged my card. I forwarded the letter from the hotel to the bank. I paid all the dues except the Rs.18780.06 & the interest due on that.
Later on I my self investigated and found out that, They where supposed to charge Ms. Anita Gurnani this amount. Later own in March 2009, they charged anita gurnani the same amount.
The bank kept own asking the money. Now the HDFC has blocked my credit card. Now the Westin Resort has paid back the money of Rs.18780.06 to HDFC Bank.
HDFC is again asking me for more money for the Interest.
I would really appreciate if you let me know how I could fight against the HDFC bank & Westin Resort and get my credit card back in good position.
Thanks & Regards
Thomas
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Regards,
Customer Assistance, HDFC Bank