[Resolved] HDFC Bank — Missing FCNR deposit | |
I had remitted USD 1000 to my HDFC Bank (cutomer id no.[protected] branch from Finland on 16th February 2010. More than one month has passed & HDFC Bank has not yet confirmed the FCNR deposit for the same. They have a very stupid system for customer complaint redressal. Whenever I write to them an automated reply comes that they will respond in a weeks time. And after one week they will give some stupid reply without even looking into the issue. If i write again, the same thing gets repeated. The worst part is no body responds.I do not know what to do now. It is my sincere request to all the NREs that they should never open an account with HDFC Bank Thanks & Regards Rakesh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We would like to investigate your complaint further. Request you to write to us at [protected]@hdfcbank.com, with the id TTU[protected] in the subject line of your email. Kindly provide us with the following additional details to enable us to check the status of your remittance:
- Name of Remitting Bank
- Our Correspondent Bank name and Swift code number through which you have routed the transfer
- Amount of Remittance
- Date of remittance
- Transaction Reference Number (if any)
- Beneficiary Account Number
- Beneficiary Account Name
- A copy of the Telegraphic Transfer instruction (MT103 format) that the remitting bank has provided our correspondent bank
Additionally, we request you not to post sensitive information such as your customer id on a public forum such as this, as it may lead to your account being compromised.
Regards, Customer Assistance, HDFC Bank