[Resolved] HDFC Bank — prepaid card recharge | |
i refill bsnl 55 Rs Rcharge through hdfc online prepaid refill service on 13th march balance not received amount reduced from my hdfc bank account no [protected] transacition no[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We find that the mobile refill transaction you have referred to, was successful. The only role of HDFC Bank is in facilitating the payment. The offering / terms and conditions of the product are laid down by the Merchant. Your account has been debited and the payment has already been made to the Merchant / Service provider.
For any clarifications, we would request you to get in touch with the customer care team of your mobile service provider, who, on your instructions, will initiate the necessary rectification.
To know the status of a prepaid mobile refill transaction, please visit the below mentioned link:
https://invas01.euronetworldwide.com/Vas/HDFC/Forms/TransStatus.aspx
You would need to enter the 19 digit transaction ID which is available in the narration in your statement to view the status of the transaction.
Additionally, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.
Regards, Customer Assistance, HDFC Bank