[Resolved]  HDFC Bank — statement of transaction

Dear all,

I am not at all satisfied with the customer care and total performance of your(our) bank.

Because, today I was shocked while one of my friend rang up and told me that, he just saw one of my statement of transactions which is provided by your Bank, which I never wanted to happened. because my account is a personal one and I never want to disclose such kind of my money flows to every one.
How dare your staff can give my transaction details to some one else with out my knowledge or my auotharisation at least.
I am getting the quarterly statements by post frequently. Apart from that, once I personally went and given written request for a statement in the morning session. But the lady who was in the counter refused the same and told me that, she can give me the statement only after 3 pm in the evening. she spoke to me in a rash way, which is not good a for customer care executive.
And again in the next day I personally went and got the statement in the evening. This was happened before just one or one and a half month before.

From that day I never requested for a statement in person or by some one else, because I am getting an E-mail statement also.

But today afternoon as I written in the earlier part of the mail One of my friend is saying that He saw my statement and he is saying some details also, which I never want to known by some else.

This particular Person was a staff member at HDFC Kalamassery branch previously, and some of his friends are working there still. he might have taken this statement through using any of such contacts.

What ever it may be, as a customer I never want to happened this kind of incidents any more.

More than that I need all the details about this malpractice.

Otherwise I may request the help from a legal practitioner. I know the person who did with whom's help.
But first you try to find out the culprit in your own way.

With Regards.

Hareesh.S

My contyact is : [protected].
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

HDFC Cusotmer care is such an hole support that they dont know what they are speaking.
One time they say they are processing and the other time they say they dont have status information.

out station cheque takes 15-20 days for encashment.

I dont know what the hell they do sitting the bank.
dear sir,
u r atm branch in kirloskarvadi(dist -sangli)state - maharastra, every time any mistake or no network or many problems they close.then plse check & service is full open 24 houres. then i use my atm every time .then plse do any.then he work 24 houres..becouse i m a hdfc's custamor
thank&regards
ajit patil

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