[Resolved] HDFC Bank — Cheque clearing/service becoming worse | |
Respected Sir/ Madam I deposited a HDFC cheque on 23rd of last month(Friday), for my HDFC credit card at the HDFC bank branch in Chennai. My cheque was send for clearing at 12 noon on the same day, I knew the clearing time, since I was physically present and I saw the staff had handed over all the cheques(including mine) to their internal staff who collects and delivers the cheques to the corncerned department.Being the same bank cheque, it should have cleared on Sunday morning or Monday morning, unfortunately it didnt happen.When enquired to the call centre, I was informed even local cheques takes 4-5 working days. But, the call centre executives are unable to answer as to why. What's the point in depositing the same bank cheque? My 2nd issue, as usual not receiving statements regularly. I also requested for a redemption form on the 29th of last month, till date no redemption forms send to me. I again requested on the 13th of this month, and I informed the staff its my 2nd request as I didnt recieve 1. The staff said the redemption form was delivered on the 31st through courier, but staf[censored]nable to say as where its been delivered, who has collected it, which courier company, or the airway bill number. HDFC started off very well with credit card service, but as years pass by their services are going down. Please do consider this complaint. Hoping for a better service in future. Thanks. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
from Annanagar HDFC ATM, and my amount has been deducted from Debit card .
Kindly confirm me for receiving the same, when i am telecalling i am not getting any valid answer .
i expect u to revert me on this mail my credit card no :[protected] .
pls revert me on my mobile .
also iam not getting the statement plks update the same
regards
sanjay mahana
[protected]