[Resolved]  HDFC Bank — HDFC HOME LOAN

I had applied for HDFC home lone about 4 month back, file no[protected], the loan was processed very fast as HDFC bank need to take the money given by me as part of processing fee but it became a night mare for me, when i thought of disbursement of the loans, i hade submitted the papers for the property on 15 the April 2008 and till then i had been following up with them, as the property was in the different city they took allmost 2 month to send the papers for verification of the property, and now every day i have been following up with the banks people of the two cities as delhi and the kolkata, mr bashir from Delhi and me sabsachi dasgupta from kolkata most of the time they dont pick up the phone even if they pick up the phone by mistake at times the say the work is still in progress. is there any time limit for getting the disbursement when they have to take money from me they do it really fast, but about the disbursement they had made my life hell. is this the service for which we pay for, all i need is my processing fee back if they cannot get the verify a property in 4 month time, i don’t think they should be taking the processing fee from me
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Aug 14, 2020
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Yes, I completely agree..I am also facing the same problem from the last four month.My case is the same as this one. I have applied for the property from delhi and my property is at kolkata...and I am getting the harrasment from HDFC..by calling them again and again...I am surprized that a Private bank is behaving like this way...It is the concept of everyone that PSU bank takes more time to provide the disburshment but the condition of the private bank like HDFC Ltd. is more horrible...
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I had applied for HDFC home lone about 2 month back, file no[protected], the loan was processed very fast as HDFC bank need to take the money given by me as part of processing feers 9967.00 but it became a night mare for me, when i thought of disbursement of the loans, i hade submitted the papers and till then i had been following up with them, as the allmost 2 month to send the papers for verification of the, and now every day i have been following up with the banks people of the two as i and the mr ajay dube from mumbaii and me most of the time they dont pick up the phone even if they pick up the phone by mistake at times the say the work is still in progress...
I visited Sec-18, Noida branch on 02-Mar-11 for getting ROI reduced from 11.0% to 9.75% as well as getting term reduced to 15 yrs (180 months). After much follow up, term change was done after telephonic conversation on 14-Apr-11 and letter for same was dispatched as well. As a result of this delay, I am paying additional 45/- per month in EMI. Bank official claim that I did not give any request for term change and it was only for ROI adjustment. Attached is the proof that I gave request for both above said items in March itself.

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