[Resolved] HDFC Bank — NWD DECCHG

[Resolved] HDFC Bank — NWD DECCHG

S somanath.nanda from Chennai, Tamil Nadu Jan 30, 2012

With the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from any ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this... And they have deducted 27.58 INR twice on a same date with two different Cheque/Ref. No.. I want my money back with proper clarification in the next 3 Working Days in my mail .. Account Holder's Name : Somanath Nanda Account Number : [protected] Cheque/Ref No. : 4357 and 4355 (Value Date: 28 JAN 2012) Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 7, 2012

Verified Support

Dear Customer,

We understand your concerns and would like to look into your account details so that we can clarify the charges. We request you to write to [protected]@hdfcbank.com with your account and contact details, details of the disputed charges and the reference number TTU[protected]. We will respond to you soon.

Regards, Customer Assistance, HDFC Bank

My Problem

from Noida, Uttar Pradesh

Mar 29, 2012

I to have the same problem, eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from any ATM other than HDFC. There were no intimation regarding the policy change and they have deducted 27.58 INR twice on a same date with two different Cheque/Ref. No..:518 and 4797 (value date 29th Mar 2012)
Account Holder's Name : Madhavi srungavarapu.