[Resolved]  HDFC Bank — Harrassment by credit card collection dept

Dear Sir / Madam,

My husband holds a credit card and savings a/c in hdfc bank, even we have hdfc mutual fund a/c.

My husband lost job 3 yrs back and still un-employed, bcoz of which we went into severe financial crises and not able to pay credit card payment. but we noticed the interest was tremendously increased bcoz of non-payment so we closed the card. And requested the concerned people that as & when we get any amt. we will be repaying..
but.. yeshwanth, kumar & Tilak who are following up for the payment have no sense of decency, they use very abused language and mocking and torture over phone. my husband is already undergoing treatment for depression from Spanda becoz of this disturbing calls.
I am working as secretary in HP and i appeal for your help. i really don't know whom to approach. we have 3 small kids all are below 10 yrs.
pls. reply and guide us.
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Aug 14, 2020
Complaint marked as Resolved 
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Collection guys always talks non sensely. They must be punished even girls those are working with HDFC bank they dont have sense of talking.
They have opened the business of the 'Credit card'.They charge interest.They earn a lot. It is not gratis.It is something 'civil' and not 'criminal' specially a person has paid several installments.
The way these collection people behave or talk to other members of the family is disgusting.Every body is not a cheater.The percentage of the defaulter is very very minimal.

At times it is inevitable to grant some more time.You cannot take the life of the defaulter. You are governed by the LAW of the LAND..There must be some difference between those money lenders and these public institutes.

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