[Resolved]  HDFC Bank — Transaction declined in ATM money debited from account

HDFC Bank — Didn't get the money form ATM, amount got debited from my account

I am kishore Chinthagunpala having ABN AMRO BANK A/C No: 1485221. I tried to with draw 4000 RS on 16th Oct 08 at HDFC Bank ATM, Jayanagar 3rd Block, Bangalore. I didn't get the money and receipt from ATM. But amount got deducted from my account. I am not getting any respose from bank people. Please help me on this issue.

Hi, I have the same problem with the HDFC bank ATM card, I have tried to with draw Rs 15000 from Induslnd bank ATM (salunke vihar road) on 1st April 2009 at 21:23. I got message saying WITHDRAWAL SAVINGS, TRANSACTION DECLINED, RESPONSE CODE 072, UNABLE TO PROCESS. Txn no is 7484. But from my account Rs 15000 deducted. I locked the complaint on phone banking on next day and as well as locked the complaint through internet, and i got response from them that you would get your money in 12 working days. And yes i got my money back on 15th April 2009. so i think now this process became little bit fast then past. Now it will not take 35 days to get back your money.

Thanks.
Hardik.

even i hav the same problem dude.go to abn bank ang give a written complaint.you will get ur money back in 1month.

Dear Sir/Madam,



I am Ashok Kr. Singh having salary Account with HDFC Bank, Surat Branch, Gujarat with Account no -[protected] &Card No- [protected] I have tried to with draw Rs 15000 from ICICI bank ATM (CHHAPARA ATM BIHAR) on 25th April 2009 . I got message saying Sorry available amount is less i.e SAVINGS, TRANSACTION DECLINED, UNABLE TO PROCESS.. But from my account Rs 15000 deducted. I have given complaint by phone banking on 29th April 2009 & My Complain nos. is[protected] They asked for to fill one form addressing to charge back cell HDFC bank. I have sent that on 30th April From Siwan HDFC BANK . They told within 7 working days we will revert back. Again i called phone banking 8/05/2009. i didn't get any feedback & said you will get call back by tommarow. Just i am getting complaint & reference numbers only but i am not getting any progress when i am getting the my money back.

Can you please check this & do needful for the same as early as possible. Waiting for ur Reply.


thanks
Ashok Kr. Singh
Account Nos. [protected]
Mobile Nos- [protected]
Email : ashoksingh29.[protected]@gmail.com

Dear
Sir/Madam,



I am Ashok Kr. Singh having salary Account with HDFC Bank, Surat Branch, Gujarat with Account no -[protected] &Card No- [protected] I have tried to with draw Rs 15000 from ICICI bank ATM (CHHAPARA ATM BIHAR) on 25th April 2009 . I got message saying Sorry available amount is less i.e SAVINGS, TRANSACTION DECLINED, UNABLE TO PROCESS.. same process I done with Punjab Nation Bank at Chhapra, Bihar on the same date and I got massage amount will be in multiple of 100and transaction decline But from my account Rs 15000 deducted from Punjab National Bank. I have given complaint by phone banking on 29th April 2009 & My Complain nos. is[protected]. They asked for to fill one form addressing to charge back cell HDFC bank. I have sent that on 30th April From Siwan HDFC BANK . They told within 7 working days we will revert back. Again i called phone banking 8/05/2009. i didn't get any feedback & said you will get call back by tommarow. Just i am getting complaint & reference numbers only but i am not getting any progress when i am getting the my money back.

Please check this & do needful for the same as early as possible. Hopefully waiting for ur Reply.


Thanks

Ashok Kr. Singh
Account Nos. [protected]
Mobile Nos- [protected]
Email : ashoksingh29.[protected]@gmail.com

I am Ashok Kumar Singh having salary Account with HDFC Bank, Surat Branch, Gujarat with Account no -[protected] &Card No- [protected] I have tried to with draw Rs 15000 from ICICI bank ATM (CHHAPARA ATM BIHAR) on 25th April 2009 . I got message saying Sorry available amount is less i.e SAVINGS, TRANSACTION DECLINED, UNABLE TO PROCESS.. same process I done with Punjab Nation Bank at Chhapra, Bihar on the same date and I got massage amount will be in multiple of 100and transaction decline But from my account Rs 15000 deducted from Punjab National Bank. I have given complaint by phone banking on 29th April 2009 & My Complain nos. is[protected]. They asked for to fill one form addressing to charge back cell HDFC bank. I have sent that on 30th April From Siwan HDFC BANK . They told within 7 working days we will revert back. Again i called phone banking 8/05/2009. i didn't get any feedback & said you will get call back by tommarow. Just i am getting complaint & reference numbers only but i am not getting any progress when i am getting the my money back.

Please check this & do needful for the same as early as possible. Hopefully waiting for ur Reply.


Thanks

Ashok Kumar Singh
Account Nos. [protected]
Mobile Nos- [protected]
Email : ashoksingh29.[protected]@gmail.com

I am GURPREET SINGH SALUA having SB Account with HDFC Bank, SHALIMAR BAGH Branch, DELHI with account no [protected]. I have tried to with draw Rs 15000 from YES bank ATM (KAROL BAGH, ATM on 2nd JUNE 2009 at 18:11. I got message saying INSUFFICIENT BALANCE, UNABLE TO PROCESS. But from my account Rs 15000 deducted. I have given complaint by phone banking on 3rd JUNE 2009. They told within 2 days you will get a call. I didn’t get any call. Again I called on 5th October 2008. Again I got same message.complaint number is DELO73660. They asked for to fill one form addressing to charge back cell HDFC bank. I have sent that . they told within 12 working days we will revert back. Just i am getting complaint & reference numbers only but i am not getting any progress when i am getting the my money back.

Can you please check this & do needful for the same as early as possible.


thanks

I am GURPREET SINGH SALUA having SB Account with HDFC Bank, SHALIMAR BAGH Branch, DELHI with account no [protected]. I have tried to with draw Rs 15000 from YES bank ATM (KAROL BAGH, ATM on 2nd JUNE 2009 at 18:11. I got message saying INSUFFICIENT BALANCE, UNABLE TO PROCESS. But from my account Rs 15000 deducted. I have given complaint by phone banking on 3rd JUNE 2009. They told within 2 days you will get a call. I didn’t get any call. Again I called on 5th JUNE 2009. Again I got same message.complaint number is DELO73660. They asked for to fill one form addressing to charge back cell HDFC bank. I have sent that . they told within 12 working days we will revert back. Just i am getting complaint & reference numbers only but i am not getting any progress when i am getting the my money back.

Can you please check this & do needful for the same as early as possible.


thanks

GURPREET SINGH SALUJA
ACCOUNT NO.:[protected]
MOBILE NO.:[protected]
EMAIL ID.:PS.[protected]@YMAIL.COM

To Date : 04-07-09.
The Branch Manager
State Bank of India
Esplanade Branch
Kolkata:- 700 069.

Sub : Invalid Transaction (A/c No.[protected]

Dear Sir,

With reference to the subject stated above, I want to bring to your kind notice the below mentioned facts :

I am the holder of A/c No.[protected] and on 30/06/2009, I wanted to withdraw an amount of Rs.400/- from HDFC Bank ATM, Near Ajoynagar More which is under HDFC Santoshpur Branch, Kolkata – 700 075. When I inserted the card for withdraw the amount, transaction could not be completed and no slip from the ATM Machine also came out, only a message came on the screen that there is “network problem”.

But today when I drew an account statement (see the attachment), I came to know that though I could not the withdraw the amount of Rs.400/- on 30/06/2009, yet the same amount has been debited to my account via transaction no. ATM WDL-62201801971000354889709 S1ACKK48.

This is really astonishing and I feel this sort of problem will create confusion among the customers and at the same time quite annoying also.

So I request you to look into the matter and take necessary action accordingly so that the above amount may be credited to my account immediately.

Thanking you,

Yours faithfully,


(Rajat Mallick)
SBI A/C No.[protected]
Copy to
The Branch Manager
HDFC Bank, Sontashpur Branch,
Near Santoshpur mini bus stand,
Kolkata:- 700 075.

Address:
Rajat Mallick,
485/24, Uttar Basudha Housing Co-Op Society Ltd.
Mukundapur, Kolkata:700 099.
Mobile Number:[protected].

Hi
I am Gulam mainuddin my Sb.A/c No [protected]
i am withdraw Rs 1500 Amt of canara bank atm mehrawli But i am not recev the many slip recevd to unabale to proces but Rs1500 Amt debit to my Acount
Slip Record No.7713
Transaction Declined No.072
Pis Cradet Amt.1500 Of My SB. Acount

BR
Gulam mainuddin
AC.No, [protected]
Mob, No.[protected]
Adres.unitech wiriless ltd
unitech grande pavalion
Sec.96
Noida. UP, 201305

My Ac, Branch
HDFC BANK
Sec, 62
Noida
UP, 201301

D/Sir,
It is to inform you that I am a saving bank account holder in HDFC bank, Bokaro Steel City, sector-4, bearing my account no.[protected], my ID no. 7704355. On 24.07.09 I went to hdfc ATM counter near about 4.47pm but the atm was closed so I went to ICICI bank, secter 4, it is just beside hdfc bank.
I want to withdraw Rs.8000/- (eight thousand only) but this amount blocked and this amount deducted from my account.( I check it up from my net banking account)
I, therefore, request you to kindly arrange to deposit the same (8000) in my account.
Yours faithfully
Nageshwar Prasad Singh
Saving bank A/c No.[protected]
ID no. 7704355
Qr.No.2084, Bokaro Steel City
Jharkhand, Pin No. 827012
Mobile No. [protected]

last night in my account 2500 rs automatically debited on the that the atm showing unable to process
but nest day i checkout that the 2500 rs automaticaly debited from my account

but the ledger balance showing amt 10813 rs

D/Sir,
It is to inform you that I am a saving bank account holder in HDFC bank.
my ccount no is [protected].i went karnataka bank ltd ATM counter 20:38:52 for withdrwing of
rs 500.transation is processing but no cash come out & after show in receipt voucher ISSUER DOWN
but after some time i went hdfc atm counter than & there transation of rs 500 is deducted from my account.

D/Sir,
It is to inform you that I am a saving bank account holder in HDFC bank.
my ccount no is [protected].i went karnataka bank ltd ATM counter 20:38:52 pm for withdrwing of
rs 500.transation is processing but no cash come out & after show in receipt voucher ISSUER DOWN
but after some time i went hdfc atm counter than & there transation of rs 500 is deducted from my account.
I, therefore, request you to kindly arrange to deposit the same (500rs.) in my account.
Yours faithfully

rajesh kumar sah
9b fp block pitampura new dwelhi-110088
mob no.[protected]
email id [protected]@gmail.com

i have a salary account in hdfc bank silvassa branch i have try to withdrawn 5000 from BANK OF BARODA atm silvassa but transation not done ERROR is TRANSATION DECLINED 074 CONTACT BANK RECORD NO 8627 But the same Rs 5000 deducted from my account i have just complaint to tele costomer care my complaint no is 98082 date 14/7/2010 .but i have not received any proper response from HDFC BANK Till Date


Pawan kumar shukla
Ac no [protected]
HDFC bank Silvassa D & nh 396230
Mob no [protected]

dear sir
i am used hdfc atm kotturpuram branch on 12.08.10 15.20 time i used my corporation bank atm card fist i am i tryed for 9000 rs not coming out its show timed out not prosess then card come out of
atm the i chk with my corporation bank atm its show tio mee 9000rs debited in my a/c plz help me out of this my a/c no 11723 corporation bank whits road branch i tryed with my bankers too they raise the complaint aganist it i have a salaried a/c in our branch only
thanks and regards

sendhil raja
[protected]
mail id
[protected]@yahoo.com

Dear Sir, The 30th.August.2010.
I have withdrawn Rs.10000/- from HDFC bank ATM Royd Street kolkata-700016.on 28-08-10 at 11-40 (ID S1ANNCC61) but it has been debited twice my SB A/C no. [protected] with SBI wellesly Branch, Kolkata-700016. For which I have lodged complaint with my branch Manager to-day asking for the refund at an earliest with you as my EID festival is very near. Please do the needful.
Thanking you in advance,
Abdur Razzaque
12/1, Elliot lane 2nd.Floor
Klkata-700016.

Mr. Raja Amitabh
Mob : [protected]
[protected]
3/218, Vikas Nagar,
Lucknow - 226022

16 Sep 10

HDFC Ltd.,
ATM complaint cell


ERRONEOUS TRANSACTION OF Rs. 6, 000/- AT HDFC ATM
AT RSI, BOLARUM CANTT, SECUNDERABAD
(SAVINGS ACCOUNT NO. – [protected])



1. It is intimated that I, Mr Raja Amitabh, have a savings account at Punjab National Bank, Lucknow. I carried out a withdrawal transaction with my PUNJAB NATIONAL BANK debit card, amounting to Rs 6, 000/- (Rupees Six Thousand Only) at around 1130h on 10 Sep 2010, from HDFC ATM counter, RSI, Bolarum Cantt, Secunderabad.

3. The amount to be withdrawn (Rs. 6, 000/-) was entered in the ATM machine, but the ATM did not respond. After sometime the PNB debit card was ejected automatically, with the ATM stating ‘TRANSACTION TIMED OUT’. Hence, no money was delivered by the ATM in the said transaction. However on scrutiny of the account, by visiting a different ATM counter nearby, it was clear that Rs. 6, 000/- had been erroneously deducted from my above mentioned account.

3. Details of transaction are as under :-
a. Transaction no. – 2189
b. Money to be withdrawn - Rs. 6, 000/-
c. Complaint No. [protected]given by PNB Helpline).

4. Details of my PUNJAB NATIONAL BANK account and ATM Card are as under :-

Type of Account : Savings Account (Joint Account).
PNB Account No :[protected]
Account Holders : Mr. RAJA AMITABH & Mr. P.C. RAJAPPAN
Branch : Sector-6, Vikas Nagar, Lucknow(UP)
ATM Card No : [protected] (validity – 05/15).

5. A complaint has been registered with Punjab National Bank, but the said amount will be reimbursed once the same is remitted by your offices after scrutiny.

6. Keeping the above in view, you are requested to do the needful at your end, to rectify the erroneous deduction of Rs 6, 000/-(Rupees six thousand only).

An early action is requested please.



(Raja Amitabh)