[Resolved]  HDFC Bank Car Loan — Asking for Late Payment charges when I applied for ECS

I am having a card loan from HDFC, which is running since last 3 years and I applied for Auto debit from my bank account using ECS facility.

Now a days I am getting calls from HDFC recovery agents, that I have some dues pending for my loan due to late payment of EMIs.

I am not able to understand this I am paying EMIs thru ECS, then how can be there late Payment. If Payment date is on 7th of every month and due to any reason 7 falls on holiday, then I should not be held responsible for delays. This is something bank should have taken care and they should debit amount before 7th.

This is rubbish.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

H.D.F.C bank is a useless bank. Initially they dont explain the customer abt so many things other expenses and later they come up with so much burden. I have also taken car loan now i want to prepay the balance amount and they told me that i would be charged 6 % extra...which is rubbish ...now i keep telling everyone not to go to h.D.F.C for anything
H.D.F.C. bank is not only useless, it is a cheat bank. I also have a car loan & emi are deducted from my a/c in SYNDICATE BANK BIJWASAN DELHI through ECS. In the month of july there was a strike of nationalised banks as a result of which ECS got bounced.The emi was immidiately paid by cheque.Now their recovery agents are threatening me to pay bouncing charges for which i am not liable because i had more than sufficient funds in my account
Ph no [protected].
Asking for Late Payment charges when I applied for ECS
I am having a car loan from HDFC, which is running since last 2 years and I applied for Auto debit from my bank account using ECS facility.

Now a days I am getting calls from HDFC recovery agents, that I have some dues pending for my loan due to late payment of EMIs.

I am not able to understand this I am paying EMIs thru ECS, then how can be there late Payment. If Payment date is on 7th of every month and due to any reason 7 falls on holiday, then I should not be held responsible for delays. This is something bank should have taken care and they should debit amount before 7th.
This is not acceptable at all. I would not recommend any body to go far HDFC BANK

loan against auto — overdue charge

Sir
This is Subhash chand & I live at e-12 budh vihar phase-2 shrma colony delhi-110086. I had taken a loan against my vehicle no.DL1LJ 3236 (Bajaj Maz CNG) from Shriram Transport Finance Co.Ltd ( branch office at Karol Bagh ).. The loan period was January, 2008 to September, 2010. in the last period of loan they did not informe me that your cheques has finished & we require some more cheques. Now they are saying me that you have to pay over due payment against your late payment which is Rs.5000/.
In the starting sasstion of they had commited me that whenever we deposit any cheque firt of all we inform u then we will deposit it but they did not inform me time to time & the result is that my 5 no. of cheques has bounced & now theyasking me that you have to pay Rs.250/ per bounced cheques entry(total Rs.1250/).
Those all payment Rs.6250/ is extra charge which I cannot able to give them.
So please help me into this matter
Thank you
Subhash Chand
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information