HDFC Bank Credit Card — HDFC Smart Pay Facility
This is with reference to HDFC bank credit card [protected].
I was using this credit card long time back and Bank paid my Electricity Bills without informing me worth Rs. 10870 (which was overvalued in actual that point of time). I also paid my electricity bills by cheque becuase of unavailibilty of information that bank has given me smart pay facility. hence my electricity bills was double paid for which I have never got any compensation.
In the same month (november'2005) i shopped for 2000 Rs. extra from the credit card and same I paid and cancelled the credit card.
I also requested bank to show me the Signature for opting the smart pay facility (if I have made somewhere on the Credit card application form) but the same has not been shown till now. I also requested bank to cancel the wrong charges levied on my credit card statements but no action has been taken so far by bank in this regard.
Bank is mentally harrassing me on the ground of non payment of dues which actually not a fault of mine since then.
I am seriouslly getting disturbed whenever somebody call me and give me a threat for this.
I am really looking for your help. Please help me how can i take this forward and get this resolved asap.
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