[Resolved]  HDFC Bank Credit Card Division — Fraud and harrassing by phoen and charging money.

Hi,
This is in regards to the amount (11, 000/) debited from my Hdfc account by the HDFC credit card division. Without any intimation. I used to have a credit card of hdfc which I wanted to get canclled I had made lot of calls to the call centre and send several mails also but no one got back to me. I had send the mails through my personall id to the main office in chennai. After sending so many mails and repeated phone calls I also stopped the follow up as I was very busy with my work. Than few days back i had called to check on the status of my cancelltion of credit card i spoke to a female named preeti and she told me that my total outstanding is 68000 approx including the interests. I told her that it is not my fault and that the bank is putting in so much of interest charges and I will be paying only the principal amount, after somtime she agreed on the principal charges and told me that someone will come to my residence with the account clousre letter . another girl from the same office told me that its only 15000/- u have to pay.but she didnt tell her name as she felt my emotions.(They have already charged Rs 11000 and now asking for anothet 68000/.They are harrasing me mentally . would appreciate if you can help me to get my whole amkount back. I have my full intentions to pay the principal amount only as from myside I tried my best to cancell the credit card but I did not get any response from the bank. Now again they have kept an hold on my account. Please help me. My number [protected].[protected].