[Resolved]  HDFC Bank — Credit card EMI

Address:

South Delhi, Delhi

Dear Sir

I am Abhishek Sharan (Card Number - [protected]) . I have issues with HDFC Credit card. Complain :- “I received the call from HDFC Bank that I can increase my limits from 75000 to 150000 and I can use this card, But I refused to upgrade the card but I requested that I want to use this card for 65000 and I would like to make a payment in EMI and person suggested to me that I can use and convert in EMI and also was suggested that I should go for 150000 because I can not use this card after use 65000 so please upgrade you card and convert in EMI that you can use in future, So I agreed with him that I can use this card for 65000 and also I will get a balance that I can use in future, So I was upgraded my limits and used 65000 and called to customer care that please convert the balance in EMI that I could pay as a monthly and also I was informed that I have to make a payment 1% processing fee of that amount and no rate of interest for EMI. It will be 0% for 2years. However I am not getting EMI option, So I filed very bad that I had to inform to HDFC that please cancel the my card and also I am not going to pay because I was got commitment from HDFC that I can make a payment in EMI. Also I would like to inform that I called several times to resolve my issues but I never get feedback about my issues. So please do something if HDFC bank wants that I should make a payment and cancel the my credit card. But now I am getting calls from HDFC collection department and that person try to threat me and abusing to me and saying that I have to pay in one time “ I have a reference number and I have sent several reminder to HDFC bank Ref no – [protected] but I never get feed back . Please help me ….

Abhishek Sharan
[protected]