[Resolved]  HDFC Bank — CREDIT CARD EXCESS AMOUNT

Address:

Gurgaon, Haryana

Dear Sir / Madam,

My credit card current balance is showing negative since last 30 days -14,762.59 even though i made a payment 16,113 it was returned by HDFC as DD even though i did not request any DD from them , they have sent DD with name DEVA KISHORE only when i deposited DD in my bank (standard charted bank) they rejected the DD saying DEVA KISHORE THELAPALLI is my name as per their records and DD has only DEVA KISHORE. I called up HDFC Customer care nearly more than 100 times wasting lot of phone balance...but no one is responding properly about the DD. One customer guy said they have placed a request to cancel that DD and deposit that amount in my account itself but that did not happen. When i call them again and again they say we will get back to you but no one calls me back on this issue. I Cant use that DD because my full name is DEVA KISHORE THELAPALLI , and what ever documents i submitted to HDFC bank during my account opening also has DEVA KISHORE THELAPALLI it is completely their mistake to ignore my last name in their account. Now from last month i am worried the 15,963 Ruppess DD HDFC bank says we have issued the DD we cant do anything more. One guy says write a letter to their for name correction and they will send me another DD . I Dont understand why i should write a letter after all this mess created by them for ignoring my last name.

I Request you to please take action on this complaint.

Also after so many number of calls made by me , In my last call they gave me HDFC Complaint number :[protected] , the complaint is not resolved yet by the bank they told they told they are taking it as a urgent complaint and will resolve in 1 day but its already 4 days.

Thanks,
Deva Kishore.T