[Resolved] HDFC Bank Credit Card Recovery Agents — Rude behaviour of HDFC credit card Recovery agents | |
Dear Sir, My husband lost his job due to this recession period. We have a credit card from HDFC bank, whose payment of amount 23000, is due to pay. We somehow managed to collect 12k, and we requested them to wait for a while. But they are literally harassing my husband. Some recovery agents call up and continuously ask him to pay the money, inspite of explaining them all the situation. Now they have started harassing me as well. They call up any time and ask me to pay, and get money from your office and all. I informed them not to call on my number, when I am in office, but they are not ready to listen. They even called up our emergency contact number, my sister in law, who is a renowned scientist and started harassing her. They even told her that ask your brother to pay or else we will send the recovery agents to your place (sister-in-laws) place. what should I do??? please help us to overcome this situation. thanking you regards rupali. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir or Madam,
Today at about 4.27pm i got a call on my cell [protected] from your recovery dept phone no [protected], this call lasted for about 16.39 mints and in the whole conversation your recovery agent was abusing me and using all the slang language possible.
I do understand that i have some amount to pay and i did not deny for the same. i was making all my best effort to inform your executive that right now I am not in position to pay but i will make at least minimum payment by 5th of October 2009 and before that its highly impossible for me to make any payment. I must have told the same to your executive at least 30 times the same but your executive was not in mood to listen to me and went ahead abusing me and using all the slang language.
i do understand that I have to make some repayment to your bank but it does not give any right to you and your executive to use this unprofessional language.
This has caused me all the tension and now when I am writing to you before that i have to visit my doc to check my BP. right now I am traveling and staying away from home. Hope nothing goes wrong in hotel room tonight.
I request you to please look into this and keep me posted.
With regards and thanks,
--
satiesh bansode
[protected].
Today at about 4.27pm i got a call on my cell [protected] from your recovery dept phone no [protected], this call lasted for about 16.39 mints and in the whole conversation your recovery agent was abusing me and using all the slang language possible.
I do understand that i have some amount to pay and i did not deny for the same. i was making all my best effort to inform your executive that right now I am not in position to pay but i will make at least minimum payment by 5th of October 2009 and before that its highly impossible for me to make any payment. I must have told the same to your executive at least 30 times the same but your executive was not in mood to listen to me and went ahead abusing me and using all the slang language.
i do understand that I have to make some repayment to your bank but it does not give any right to you and your executive to use this unprofessional language.
This has caused me all the tension and now when I am writing to you before that i have to visit my doc to check my BP. right now I am traveling and staying away from home. Hope nothing goes wrong in hotel room tonight.
I request you to please look into this and keep me posted.
With regards and thanks,
--
satiesh bansode
[protected].
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