[Resolved] HDFC Bank Credit Cards — Misbehaviour from Call center employee of HDFC Credit Card | |||
I am a customer of HDFC bank for the last 5 years having my salary account , Demat account and credit card of HDFC bank. Last month I got a call from HDFC Bank call center to upgrade my credit card which I accept and my credit card get upgraded to Titanium card from Gold Card and also i got a call to to transfer my remaining amount on Credit card into 6 EMI's which I also accept and the same is confirmed from the call centre executive to pay the first EMI installment on 24.04.2010 and nothing before this. But suddenly i start geting calls from HDFC Bank callcenter to pay amount of 1500 which is due on 24.03.2010.They start calling almost all the day and even today they call at my home from call center no [protected] and misbehave with my Mother.They just don know how to talk with some senior citizen.They are harrasing me for the so many days for just Rs 1500/-.Need your support to have some actions regarding such workers who don't do job properly. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I am a customer of HDFC bank for the last 3 years having my saving account, credit card & loan ac, ac name Rakesh kumar, ac no [protected] DFC bank.
Today I got a call from HDFC bank . I received this call from at 6.06 pm on 16/2/2015 from[protected] on my mobile number . My mobile number is [protected]
They start misbehave with me. They just don know how to talk with some coustmer .she also abuse me .Need your support to have some actions regarding such workers who don't do so .
There are also my fix deposits with your bank . Also having crrunt account . So do fast action against her
Today I got a call from HDFC bank . I received this call from at 6.06 pm on 16/2/2015 from[protected] on my mobile number . My mobile number is [protected]
They start misbehave with me. They just don know how to talk with some coustmer .she also abuse me .Need your support to have some actions regarding such workers who don't do so .
There are also my fix deposits with your bank . Also having crrunt account . So do fast action against her
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+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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All bank representatives are required to adhere to strict guidelines with respect to their tone and manner of interaction with customers. Please accept our apologies if the behavior of any of our agents has caused distress to you or your family.
We would also like to investigate your complaint further. Request you to write to us at [protected]@hdfcbank.com with your credit card number and your contact details. Please also include the complaint id TTU[protected] in the subject line of your email. As soon as we receive these details, a bank representative shall contact you.
Regards,
Customer Assistance, HDFC Bank