[Resolved] HDFC Bank — Deactivation of ATM card | |
I had applied for new ATM card with HDFC bank two months ago. After eight days they sent me a mail saying that they could not deliver the card
as my address did not exist. Then they sent me a letter at my address to change my address. Even after complaining they insisted that my address
did not exist. One month ago two persons from the bank came and verified my address. After eight days same nonsense started. They sent me a mail saying my address did not exist then they sent me a letter at my address to change my address. Now they have not delivered the ATM card but
on top of that they have deactivated my current valid ATM card. This is literally intentional harrasment. Iam tired of corresponding with bank. They don't understand the problem and give ridiculous answers.
Ravindra Negi
[protected]@yahoo.co.in
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Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
This is not much of a help. I had gone to the branch on 5th sep. They did not give me the new ATM card. People of the bank who reply
to this complaint don't really have the position or authority to resolve anything. Their job is to send emails.
to this complaint don't really have the position or authority to resolve anything. Their job is to send emails.
These supervisor level customer care people are afraid to ask the branch for answers. They just keep sending emails to customers.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Request you to write to [protected]@hdfcbank.com along with your application details and contact details, issue details and reference number TTUOOO[protected] in the subject line.Will get back to you shortly.
-Anay
HDFC Bank Customer Assistance.