[Resolved]  HDFC Bank Debit Card — Extra charges

Address:Mumbai Suburban, Maharashtra

Hdfc bank has charged me for accessing my card with other ATM machines and that too not once but 5 times. I have two accounts with Hdfc bank and both accounts are linked to same debit card, One is with pune brance and second account is with borivali branch. I had shifted permanaently to mumbai hence I had applied for closing my pune branch's account and kept balance nil. One of them is having balance another is not having any balance since i had applied for closing the account. Still when I access my debit card in ATM machines other then hdfc bank then they charge me and says there is no balance in my account. This is a blunder. One i am not getting the money when i want and two charges that are unnecessary.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Neha,

We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number, and other contact details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

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