As per our discussion with Mrs. this Tel no. 45501813 on date 06 may, you required two- three days more for investigation this case from my side ,I will give you two - three days but on eigth't day pl. reply me positively and the same Rs.14927.68
=(14527.68 +200+200) Unhold of funds on my saving bank account .
Shiv Kumar/Delhi/IN/E/Whirlpool
05/04/2008 09:35 PM
To
"HDFC Bank Credit Cards Support" <customerservices.[protected]@hdfcbank.com>
cc
[protected]@hdfcbank.com
Subject
Unhold of funds on my saving account no.[protected]Link
Dear Rajeswari Jayasekar,
Thanks for replying to my mail at least in HDFC somebody is there who replies after reminders.
I am appraising the facts through which i have gone through.
I have lost my Credit Card whose details are mentioned below on 17/05/05.
Immediately i have appraised the same to your call centre. You must be having the recording conversation with you, i request you to kindly go through the same and you yourself will come through the facts as you may not believe what i would say(as this time when you are viewing me you must be viewing as a defaulter).
Being a normal customer(Not working in any credit card division) how i would come to know that i have to also logged an FIR. Did any body informed me from your Support Centre(Understand what is meant by support) that i have to do the same.
After that on 20/06/05 one of your representative came to my residence in the name of Mr.Manish Arora Mobile No-[protected] and told me to pay Rs.200/= as a card closure fee. This was given to him vide receipt no F862022 dt 20/06/05 after making the confirmation on phone with Miss.Aparna on Tel no 51411660 that you make the payment of 200rs and give a letter in writing only after that we will get the same cancelled and you would be not liable for any dues. What you have to say on this ????????
I would request to release my payment what has been holded by you in my saving account & also pay for the damages what has been occurred because of this.
To [protected]@hdfcbank.com
cc [protected]@hdfcbank.com., [protected]@hdfcbank.com, [protected]@hdfcbank.com
Subject Wrong withdrawal in Saving ac no.[protected], Return Rs.10,039.68 in same account
Dated : 04/24/2008 01:11 AM
I had credit card no. [protected] of your bank. I also have a saving a/c[protected] in your Greater Kailash at Delhi Branch. I requested you in the last letter that the transaction of above Rs 18000/- has not done by me . More over i had already intimated your bank / your customer care cell immediately after the lost of credit card.
It was inform to me that the card has been blocked and no transaction could be done in future . Later a confirmation call was also made in this regards on the same day by your bank . After onward i received your bank statement in which a transaction of above Rs 18000 was made. this transaction was made after my request of ( lost and block ) of card . On requesting again this matter to your customer care a representative of your bank visited my house . He informed me still your care has not been blocked it can will be blocked after paying a some of rupees 200 /- . I also have an acknowledgement slip of Rs 200/ - which was payed after confirming to your customer care .
Know after three years i m surprised to know that amount deposited in my saving a/c ....... has been hold due to the transactions made in credit card which was not at my part .
It is again humbly requested you to waive of the credit card amount which was not done at my part and release the amount of my saving account no.[protected] . Other wise i will have to take help of consumer form.
MR.SHIV KUMAR
Account no.[protected]
Cust ID : 6493492
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