[Resolved] HDFC Bank — EMI option not given | |||
I was offered titanium Credit card forum by HDFC bank. At the time of the offer I was promised that I would get a limit of RS 70,000 and When I got my card it had a limit of Rs 50,000. After that I made a purchase from that card for Rs 55,000. I asked bank to make EMI and take money from my account and they refused to make EMI saying that I dont have that offer on my card and when I was offered this card, I specifcally asked that will have EMI option. They said yes at that time and now they are refusing in it. I have been a customer of HDFC bank from last 5 years and they have been troubling me a lot. Two months back, they offered me a new debit card free of charge. I took that offer and without informing me they blocked my card. I was waiting for my new debit card and I got to know that bank has dispatched my debit card through regular mail and they always send their document through courier. I never recived that card and to go to bank branch 3 times and then I was given a dublicate card and got charged also for that and the people at bank branch promised that there will be no charge for that. I m really frustrated with HDFC bank and want to file a case against them for not giving proper information to customer and cheating them. Would appriecate if something could be done against HDFC bank. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment