HDFC Bank — False information and Misbehaviour | |||
Dear Sir, I would like to inform regarding the HDFC BANK, Janak Puri Branch, executives that they have called me regarding HDFC Bank CREDIT CARD. They have briefed me regarding the card and i accepted there conditions. But whatever the told initially didn't meet the criteria of the card that i have been issued with. They totally cheated us and issued the card. Now when i want to confirm them what i have been issued with, they are not responding to my call. They are not picking up my call. When i call them from other no. they pic up the call and as soon they recognize my voice they hang the phone. The way of there talking is unacceptable. The name of the executives i have interacted with are : Mr. Gaurav, Ms. Archana & Mr. Aakash. Please take an action in this regard. Thanks & Regards, Omendra Singh SAR Aviation Services Pvt. Ltd. New Delhi-37 Mob: [protected] Was this information helpful? | |||
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We regret to note your feedback on the membership fee levied on your HDFC Bank credit card and understand that you have certain reservations on the same. In order to assist you further on your query, we request you to write to us at [protected]@hdfcbank.com from your registered email address with your card details and ref id TTU[protected]. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.
Regards, HDFC Customer Assistance.