[Resolved]  HDFC Bank — Fooling customers in the name of brokerage

Address:

Thiruvananthapuram, Kerala

I had brought a apartment through HDFC reality of Sasthamangalm branch, Trivandrum , Kerala. On 9-Jun-2012 I have paid amount of 12,500 as brokerage to HDFC. But they didn't give me the receipt. Saying like they will make arrangement to get receipt to my office. Amount is being collected by a person called Sanjay.

Later I had a felling like, he is fooling me. Then I started mailing him asking the same, but no reply. I did mail to hdfc mail id only.

Next I did manage to get some email id of higher authority. email ids are [protected]@hdfc.com, Sachin A G <[protected]@hdfcrealty.com>, Smijith Girijan <[protected]@hdfcrealty.com>. And terribly they replied after a long ONE month, saying sorry and to get more details, like the deal details. I passed on those to them, now it is about 4-5 month, and no response.

I am not asking the money back. But I want the receipt for money I paid. Is there a way to get the receipt or else let them refund.