[Resolved]  HDFC Bank — Fraudulent Amount Debit - 9 Transactions

Address:Maharashtra

Dear Sir,

There have been 9 fraudulent transactions happened from my HDFC salary account on 4th of March, 2013 between 4:44 am to 4:56 am in SBIPG at Billdesk.com. I have lodged a complaint on the same with the HDFC phone banking. However, there is nobody giving me a solution understanding it is a ‘Fishing’ issue and I seriously doubt that Bank has shared my credentials somewhere that has resulted into this fraud transactions took place at a time when I was sleeping!

Mentioned below is the detail about the transaction occurred and the amount debited each time.

Time of Transaction (Hrs: Minute: Second) IST Amount Debited
4:44:27 AM Rs3,385.00
4:55:32 AM Rs3,400.00
4:55:40 AM Rs3,385.00
4:55:44 AM Rs3,385.00
4:55:51 AM Rs3,385.00
4:55:55 AM Rs3,385.00
4:55:59 AM Rs3,385.00
4:56:08 AM Rs3,400.00
4:56:09 AM Rs2,255.00
Total Rs29,365.00

Complaint Number (lodged at HDFC Phone Banking):
MUMC[protected]

HDFC Account Number:
[protected]

HDFC BRANCH:
Sahar Road (National House, Plot Number 13/14/15, SAHAR Road Junction, Western Express Highway, Vile Parle-East, Mumbai- 400057

Amount Lost (robbed):
Rs. 29,365

I request for an immediate solution/ action from the Bank and my Money back..

Regards,

Prashant Pandey
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information